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Terms

Last updated: 8 October 2026

These terms apply when you use our website, join a webinar or class, or buy coaching, a setup or a care plan from Bisnis Aja Yuk. We’ve kept them short and in plain English.

Prices and payment

  • All prices are in Singapore dollars (S$).
  • Class fees are paid online through Stripe, by PayNow or card.
  • Coaching and setups are paid by PayNow, or by card through a Stripe invoice we send you.

Free webinar

The webinar is free. Your seat is confirmed as soon as you register, and we email you the link.

Live Online Class

  • The class costs S$230. It includes 2 live sessions, recordings of both sessions, templates and 30 days in the alumni WhatsApp group.
  • Your seat is held for 30 minutes while you pay. It’s confirmed only once Stripe tells us your payment went through.
  • Each batch has a limited number of seats. When a batch is full, registration for it closes.
  • Recordings, templates and the alumni group are for you and your business. Please don’t share or resell them.

Class refunds

  • You get a full refund if you cancel at least 2 days before the class.
  • After that, refunds aren’t available, but you can move to the next batch.
  • If we cancel a class, you choose between a full refund and a seat in the next batch.
  • To cancel, email us or chat with us on WhatsApp. Refunds go back to the card or PayNow account you paid with.

Class-fee credit

If you buy an AI Admin Setup package within 30 days of your class, we credit your S$230 class fee towards it.

Private & team coaching

Coaching starts from S$1,150 and is tailored to your business. We agree the price, format and schedule with you in writing before you pay.

AI Admin Setup

  • Before you pay anything, we send you a proposal with your package, price and an estimate of your monthly WhatsApp and AI costs.
  • Starter goes live in 7 working days, Business in up to 14 and Integration in up to 21. The working days start once we have your deposit and access to your WhatsApp Business account and business details.
  • Before going live, your AI admin is tested on 30 questions.
  • Your AI admin only quotes prices and stock from your data. If something isn’t in your data, it hands the chat to you.
  • Usually you keep your current WhatsApp Business number. If Meta says it isn’t eligible, we’ll help you set up a new one.

You’re responsible for:

  • keeping your prices, stock and opening hours up to date in your Google Sheet
  • adding a payment method to your Meta account, which WhatsApp needs to send replies
  • replying to chats your AI admin hands over to you

Setup payments

You pay a 50% deposit to start, and the other 50% when your AI admin goes live. Pay by PayNow, or by card through a Stripe invoice.

14-day fix guarantee

If something doesn’t work as agreed in the first 14 days after going live, we fix it for free. “As agreed” means what’s written in your proposal.

Monthly care

If you’d like us to keep an eye on things after you go live, you can add a care plan:

  • Care Basic, S$23/month. We host and watch your AI admin and fix anything that breaks. You update your own prices in Google Sheets.
  • Care Business, S$115/month. Everything in Care Basic, plus we update your AI admin’s answers twice a month, send you a monthly report and reply to you first.

WhatsApp and AI costs

  • WhatsApp’s first 1,000 replies each month are free. After that, Meta charges about S$0.02 per reply to the payment method on your Meta account.
  • AI usage costs about S$6–26 per 1,000 replies, depending on the AI model. We pass it on at cost, with no markup.
  • Your proposal shows the full estimate.

Your data

You own your business data. Your catalogue and orders live in your own Google Sheet. Our Privacy Policy explains how we handle personal data.

Changes and Singapore law

If we change these terms, we’ll update the date at the top of this page. The terms in place when you paid apply to that purchase. These terms are governed by the laws of Singapore.

Contact

Questions about these terms? Email hello@bisnisajayuk.my.id or chat with us on WhatsApp.